For general enquiry on SIP & DIP matters, please contact the following NEA officers:

i) Mr. Chia Tiam Seng at 6731 9321 or email chia_tiam_seng@nea.gov.sg;
ii) Mr. Lim Gee Hong at 6731 9630 or email lim_gee_hong@nea.gov.sg;
iii) Ms. Venme Teo at 6731 9653 or email venme_teo@nea.gov.sg;
iv) Ms. Oh Bee Wah at 67319628 or email oh_bee_wah@nea.gov.sg.

For enquiry on status of application, please contact directly the processing officer stated in the application acknowledgement email.

Please note that the processing time is 7 working days from the date the SIP/DIP application is received by CBPU and upon receipt of all necessary information,  including additional payment, where applicable.  Please note that the soft copy of SIP/DIP will be sent to your email address stated in the online application form.

For enquiries / assistance on technical matters such as difficulties in connecting to the Yellow Pages website or making on-line payment, please contact M/s YellowPages (S) Pte Ltd at 6356 8080 or email shop@yellowpages.com.sg.