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Information for Food Handlers

A food handler refers to any person who handles and prepares food and beverage in NEA-licensed food establishments. Chefs, sous chefs, cooks, kitchen assistants and food stall assistants are considered to be food handlers as they are primarily involved in food preparation.

Managers, captains, waiters, cashiers, dishwashers, cleaners and other service staff are generally not considered as food handlers as they are not directly involved in food preparation. However, they will be considered as food handlers if they are also involved in the handling and preparation of food and beverage. This may take the form of washing and cutting of raw fruits, vegetable and meat, processing of ready to eat food (in raw or cooked form), preparation of sauces, spices and condiments, mixing of beverage drinks, etc.

Regulatory Requirements On Food Handlers

- Attend and pass WDA Food Hygiene Course

- Attend and pass Refresher Food Hygiene Course every 3 years.

*NOTE:
In consultation with the Ministry of Health (MOH), the National Environment Agency (NEA) no longer requires food handlers to undergo mandatory typhoid vaccination and tuberculosis screening with effect from 27th September 2010 i.e. food handlers are henceforth not required to undergo typhoid vaccination or be screened for tuberculosis.

For enquires regarding regulatory requirements on food handlers, please email to Contact_NEA@nea.gov.sg or contact our NEA Call Centre Hotline: 1800-CALL NEA (1800-2255 632).

Registration of Food Handlers

 You may register and update NEA on your food handlers by filling in this form, attaching the relevant documents and submitting them to the relevant Regional Office* in charge of your eating establishment.

*To find out which Regional Office is in charge of your eating establishment, you may call 1800-2255 632 (1800-CALL NEA) and provide our NEA Call Centre with the address of your eating establishment. The Call Centre will then advise you accordingly.

WDA Basic Food Hygiene Course  - WSQ Follow Food & Beverage Safety and Hygiene Policies and Procedures

The Food & Beverage Workforce Skills Qualification (WSQ) system was launched on 12 July 2006 by the Workforce Development Agency (WDA) as the national qualifications system for the F&B industry. NEA has aligned the teaching and assessment of the previous Basic Food Hygiene Course (BFHC) to the F&B WSQ standards with effect from 1 June 2007 in line with the government's effort to upgrade the skills of workers. The alignment to the WSQ standards also serves to improve and standardise the teaching and assessment of the BFHC. To represent the collaborative effort of both organizations, the BFHC was renamed as WSQ Follow Food & Beverage Safety and Hygiene Policies and Procedures.

 The WSQ course consists of 7 hours of course work and 1.5 hours of assessment. Upon successful completion of the course and assessment, a Statement of Attainment (SOA) will be awarded to the participants, certifying that they have met NEA's regulatory requirement for food handlers.

NEA limits registration to food handlers trained and assessed by WDA accredited training providers and assessment centres under the F&B WSQ system as of 1 June 2007. Any person who wishes to be registered as a food handler can attend the course provided by any of the WDA accredited training providers. The list of WDA-accredited training providers can be downloaded here.

Information for Companies Interested to Offer the WDA Food Hygiene Course

Training providers who wish to conduct the teaching and assessment of the Basic Food Hygiene Course (BFHC) under the F&B WSQ system are required to be accredited with WDA. Please refer to WDA's website for more information. You may also contact the following WDA officer if you need clarification:

1) Mr See Kwang Yong (Quality Assurance, WDA)
    DID: 6307 7497  Email: see_kwang_yong@wda.gov.sg

Refresher Food Hygiene Course - Joint ITE-NEA Certificate in Food Hygiene for Food Handlers (Refresher Training)

To raise the standards of food hygiene, NEA introduced compulsory refresher training for all food handlers since October 2010. Food handlers are now required to undergo the Refresher Food Hygiene Course once every 3 years to sustain awareness on good food hygiene practices. With this course, food handlers will be kept up-to-date on new policies and best practices, and be reminded of what they need to do to avoid committing food hygiene infringements. 

    Food handlers working at your food establishments are required to undergo the refresher training if they have passed the Basic Food Hygiene Course 3 years or more ago. You are subsequently required to ensure that all food handlers working in your premises attend the refresher training every 3 years, i.e., before the 3-year anniversary of the Basic food hygiene course pass date and/or the Refresher training course pass date.

    Refresher Food Hygiene Course Information:

    NEA collaborates with ITE in developing the training curriculum and assessment for the Refresher Food Hygiene Course. Currently, ITE and several training providers are conducting the course. You may refer to the following ITE campuses and list below for the approved training organizations that conduct the Refresher Food Hygiene Course. For further enquiries on the Refresher Food Hygiene course curriculum, please contact ITE Headquarters at 1800-CALL ITE (1800-225 5483).

    S/N

    ITE Campuses

    CONTACT

    1

     ITE Headquarters & ITE College Central

    2 Ang Mo Kio Drive
    Singapore 567720

    Tel: 1800-CALL ITE (1800-225 5483)
    Fax: 65902418

    Website: https://www.ite.edu.sg

    Email: itp@ite.edu.sg

    2

    ITE College East

    10 Simei Avenue
    Singapore 486047

    3

    ITE College West

    1 Choa Chu Kang Grove
    Singapore 688236

    S/N

    NAME OF APPROVED TRAINING ORGANISATION

    CONTACT

    1

    Arise Services Pte Ltd

    45 Jalan Pemimpin #09-00
    Foo Wah Industrial Building
    Singapore 577197

    194 Upper Thomson Road
    Singapore 574339

    Tel: 6255 5373
    Fax: 6255 5483

    Website: www.arise.com.sg

    Email:admin@arise.com.sg

    /
    sales@arise.com.sg

    2

    Eduquest International Institute Pte Ltd

    1, Sophia Road,
    Peace Centre #07-13
    Singapore 228149

    Tel: 6338 7151
    HP: 9722 9169

    Website: www.eduquest.com.sg

     Email: info@eduquest.com.sg

    3

    Envirohealth (S) Pte Ltd

    319B Orchard Road,
    #13-09, Ngee Ann City,Tower B
    Singapore 238874

    Tel: 6345 9116
    Fax: 6733 8022
    HP 9129 3575

    Website: www.envirohealths.com

    Email: cecilia@envirohealths.com

    4

    Food and Nutrition Specialist Pte Ltd

    9 Mohamed Sultan #02-01
    Singapore 238959

    Training & Assessment Centre
    The Nutrition Place
    7 Mohamed Sultan Road
    Unit 7C (3rd Floor)
    Singapore 238957

    Tel: 6255 8023
    Fax: 6255 8067

    Website: www.foodnutrition.com.sg

    Email: fdnuts@foodnutrition.com.sg

     

    5

    SHATEC Institutes

    No. 21 Bukit Batok Street 22

    Tel: 6415 3588
    Fax: 6415 3530

    Website: www.shatec.sg/

    Email: mcchiang@shatec.sg /
    enquiries@shatec.sg

    6

    Skillmaster Training Centre Pte Ltd

    21 Bukit Batok Crescent #10-82
    WCEGA TOWER
    Singapore 658065

    Tel: 6564 6181
    Fax:6564 6065

    Website: www.skillmastertc.com

    Email: info@skillmastertc.com

    7

    Setsco Services Pte Ltd

    18, Teban Gardens Crescent
    Singapore 608925

    Tel: 6895 0616 / 9177 6928 (Lee Ming); 6895 2224 / 9828 2320 (Connie)
    Fax: 6566 7718

    Website: http://www.setsco.com

    Email: leeming@setsco.com / tengss@setsco.com
     

    8

     

    Xprienz Pte Ltd

     

    101 Prosper House
    Geylang Lor 23 (Sims Lane)
    #06-02
    Singapore 388399

    Tel: 6787 7151
    Fax: 6789 6993

    Website: www.xprienz.com

    Email: enquiries@xprienz.com

     

     9 Ascendo Consulting Pte Ltd

    9 Little Rd #02-01

    Singapore 526985

     

     

    Tel : 63980067

    Fax : 63980503

    Website :  www.ascendo.sg

    Email:  Kelly@ascendo.sg or info@ascendo.sg

    Training and Assessment

    Food handlers can undergo the training conducted by ITE/approved training organisations to update themselves on good food hygiene practices and take the assessment after the training.

    This course comprises 3 hours of training followed by a 1 hour assessment. 

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