Clean Mark Accreditation Scheme
Background
The NEA Clean Mark Accreditation Scheme (previously known as Voluntary Accreditation Scheme) for the Cleaning Industry was launched on 21 July 2010. The scheme was jointly developed by NEA, MOM, WDA and NTUC's e2i, with consultation from industry's representatives and Unions.
Objective
The Scheme targets:
Scope
This Scheme currently focuses on the provision of cleaning services in three public areas:
| a) |
General Public |
| b) |
Commercial |
| c) |
Food & Beverage Establishments |
For details on the areas covered, please click .
Criteria
Cleaning companies will be assessed in the following four areas:
| i) |
Professional and regulatory cleaning standards; |
| ii) |
Environmental health and cleanliness standards; |
| iii) |
Operation planning, support and delivery; and |
| iv) |
Training, quality of manpower and general working conditions (includes mandatory Environmental Cleaning WSQ training). |
The details of the accreditation criteria are available in the application form.
Type of Awards
There are two levels of award under the Scheme; namely Clean Mark Silver and Clean Mark Gold. The validity of the award is currently for 1 year and shall be renewed upon annual re-assessment.
Usage of Clean Mark Silver/ Gold Logos (Exclusively for Accredited Companies)
All accredited companies are entitled and encouraged to use the Clean Mark Logo for their communication and advertising materials.
The interested companies are to:
Funding Support
Accredited Cleaning Companies and companies seeking Accreditation can tap on the funding support below to defray some of the operating cost:
Useful Information for Service Providers (Cleaning Companies)
Accreditation Process
Step-by-step process for assessment of application:
Submission of Applications
Please email the completed application form, together with all the supporting documentation to NEA_Accreditation@nea.gov.sg or submit to the following address:
Cleaning Performance and Standards Unit
National Environment Agency
40 Scotts Road
Environment Building #21-00
Singapore 228231
Application may take at least four weeks to process. Successful companies shall be notified by email.
Useful Information for Service Buyers
Service Buyers who are supportive of the Scheme may include clauses on Accreditation in their contract specification. Please refer to our Frequently Asked Questions (FAQ) for the sample clauses.
Other Useful Publications
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Tripartite Advisory on Best Sourcing Practises |
Environmental Cleaning WSQ Employers Guide |
Environmental Cleaning WSQ Employees Guide |
New Updates!
Pending new developments to the accreditation scheme, NEA would not be issuing new awards to applicants at this point. Nevertheless, companies may register their interest with NEA via email at Contact_NEA@nea.gov.sg or contact us at our NEA Call Centre Hotline: 1800-CALL NEA (1800-2255 632).
Contact
For enquiries and feedback, please email us at Contact_NEA@nea.gov.sg or contact us at our NEA Call Centre Hotline: 1800-CALL NEA (1800-2255 632).